Pearson retrying -- 98% of our LiveText members receive an email message from Pearson within 1 to 4 hours, but allow up to 24 hours so Pearson can, if need be, retry their production system's processing steps. After 24 hours, don't keep waiting. Ask the Support Team at LiveText to look into Pearson status.
Student work still unsubmitted/red in LiveText after pressing to Send-to-edTPA in LiveText ? -- Send-to-edTPA is a 2-part procedure. Part #1 sends to edTPA. Part #2 submits to your instructor inside LiveText. If you saw "Sending...0%" and later saw "Your Request for TPA submission has failed -- Your authentication key and portfolio manifest passed validation, but could not be submitted, please try again" That particular message would mean Yes, your work passed and is on its way to edTPA.com (outside LiveText) but your trailing submit to instructor didn't go (inside LiveText). If you received notification of "transfer complete" from Pearson, finished Pearson edTPA.com's remaining steps until your work was confirmed received for scoring, then DON'T leave you work unsubmitted/red inside LiveText. To rectify, DON'T press Send-to-edTPA again. Instead, sign in at LiveText and the button under Step 3's "Send to instructor only" which will deliver a set of your files to only your instructor, bypassing Pearson since your edTPA.com account already has a set of these files.
Evidence Chart (somewhat buried) in the back of every handbook is important to study and know well. A candidate's best friend, it is your per-edTPA, go-to listing of every file required and optional for your edTPA. Read it first, then keep it in-view when reading the earlier pages of instructions.
Readers, click 'hide' button on left menu table of contents to view this page full width of the page.
edTPA.com's upcoming "not later than" Submission Deadline: 11:59 PM Pacific Time (edTPA's concrete-hard stop) of the edTPA.com Submission Deadline Date per edTPA.com. Those who miss an intended deadline, submitting just afterward, Pearson includes with those of the next deadline.
By the Submission Deadline, candidates must to do ALL remaining steps to get an onscreen confirmation at edTPA.com (and email message from Pearson.com) declaring that portfolio has been submitted for scoring.
Sending/ Synchronizing files to your edTPA.com account is NOT your last step. The step that matters vs. edTPA's Submission Deadline is accepting the final/last of edTPA.com's submission agreements, after which edTPA.com confirms onscreen (and Pearson confirms by e-mail message).
edTPA.com advises/recommends sending not less than 5 days in advance. A week or more is sound advice for any edTPA candidate. This is cushion to allow tending (when not hurried, frazzled, or tired) to the remaining steps required of all edTPA candidates (such as, visually verify each piece is okay, mark ready, accept attestations) and gives you time handle and resolve the unforeseen. If you experience an unforeseen problem, those cushion days allow adequate time for you to self-resolve (with this online document) or to avail yourself of additional help and expertise on campus, at LiveText, or at edTPA support resources. Submitting 7-10 days in advance also helps you avoid risk of edTPA.com systems slowing as volume peaks in the last 6 days before a deadline.
Honor your institutions quoted deadline which typically is several days (e.g., one week) before edTPA.com's deadline. Those candidates who miss local deadlines may continue to use 'Send to edTPA' and subsequently finish remaining submit steps at edTPA.com until confirmed received for scoring. If edTPA's submission deadline is missed, Pearson places with those candidates of the next submission deadline.
What the 'Send to edTPA' button does...
Send to edTPA button checks validity of Authorization Key and portfolio files vs. requirements
then securely puts your files (the exact same version) in 3 places:
1- your edTPA.com account (for edTPA's immediate use)
2- your LiveText account (for your future reference/use)
3- your instructor's LiveText account (for your institution's future reference/use)
A LiveText assignment is "edTPA-enabled" and provided to you by your institution's coordinator or instructor.
Send-to-edTPA validates against Assignment Details settings, which should indicate:
Note for Instructors and edTPA Coordinators: When doing assignment setup, please:
a) enable 'Withdraw Submission' and
b) leave LiveText assignment deadline as unspecified (no due date) within LiveText.
Doing so gives candidates the flexibility to 'Withdraw Submission' to correct and again 'Send to edTPA' multiple times with same Authorization Key, thereby sending a replacement that overwrites the previous transfer of portfolio files.
If enabled, 'Withdraw Submission' is available to candidate until the earlier of:
- when LiveText's assignment due date passes (so please leave due date unspecified) or
- when instructor begins assessment (so please refrain from starting local assessment action until candidate receives edTPA's confirmation email).
Around the clock, candidate then has the ability to withdraw, correct, and send to edTPA again. Pearson edTPA will permit repeated 'Send to edTPA' as long as Authorization Key hasn't yet expired (generally good for 18 months) and as long as candidate's edTPA account hasn't yet seen/received confirmation from edTPA that 'portfolio has been submitted for scoring.'
About making corrections...
Corrections should be self-initiated by the candidate's pressing of instructor-enabled 'Withdraw Submission'. Instructors and Coordinators should NEVER press 'Request Resubmission' button.
'Request Resubmission' results in an Authorization Key error when candidate next attempts to send. If that occurs, instructor are to undo the Request Resubmission action or its effects. If an instructor or candidate needs assistance, please contact the LiveText Support Team.
To replace or not replace? Candidates need to allow ample time:
- for 'Send to edTPA' to do transfer, convert, and save of portfolio file set into edTPA.com account;
- for all required subsequent steps at edTPA.com; and
- for the unforeseen.
The Pearson edTPA.com deadline is a hard, fixed, concrete stop. Candidates are encouraged to transfer at least 5 days ahead of time to avoid any risk of missing their intended edTPA.com Submission Deadline. Candidates should carefully weigh and consider the risk of keeping their whole portfolio in unsubmitted status vs. pursuing an incremental refinement correction. The earlier file set that was sent to edTPA.com account is unaffected by Withdraw Submission and remains available in candidate's edTPA.com account until the more recent transfer overwrites it.
To TRANSFER with 'Send to edTPA'
Make your file(s) edTPA-ready. See our File Guidance below to avoid known technical errors/ pitfalls.
Sign-in at LiveText.com
Under the Dashboard tab, locate you assignment.
Press 'Begin Assignment' (or 'Continue Assignment') button.
Onscreen instructions tell you what to do at LiveText and then at edTPA.com.
Use an assignment that your institution has "edTPA-enabled"
Click here to see image of Assignment's Step 1 2 3 page with annotated help.
edTPA.com steps: At edTPA.com, you MUST do remaining steps, as required of each edTPA candidate, to get your work into Pearson's edTPA Official Scoring. Allow some time (typically 15 to 45 minutes if videos are compressed*) for Pearson to pull and load your files into your edTPA.com account (a courtesy notification is sent from Pearson) then you MUST to go to edTPA.com and do the last few steps until edTPA.com screens (and Pearson.com email) confirm your portfolio is submitted for scoring.
Click here to see edTPA.com's 3-minute tutorial video showing candidates what is involved in those last steps at edTPA.com.
*After pressing 'Send-to-edTPA' button, the handshake between the two systems typically takes about 15 to 45 minutes for those who compressed videos. In this academic year, within our community, over 98% of candidates had an email from Pearson within 1 to 4 hours. Over 99% within 24 hours. After 24 hours (8 hours on deadline day), if a LiveText member has heard nothing from Pearson, please ask Support@LiveText.com about status.
A candidate's wait time (during upload, after send) and risk of error is DIRECTLY related to the candidate-supplied file set. How fat (MB)? More MB = More processing time plus more technical risk. Defect-free? A flawed file throws an error and won't load into Pearson's system even if Pearson retries. Compressing videos will reduce MB size and typically will surface an unnoticed video defect before upload and send.
Oops! Need to correct? Replacement sends (to displace the prior send) are allowed until the earlier of the Pearson edTPA submission deadline or until portfolio is confirmed submitted onscreen in Pearson's edTPA.com system. If your institutions allows 'Withdraw Submission' in LiveText and institutions's assignment due date is unset or has not passed, then you can correct a problem file and Send to edTPA.com a replacement that supersedes/overwrites any earlier transfer. Withdraw keeps the attached files and pin-to-parts you have done so far. In Step 2, remove the obsolete file (red "x" removes) and attach its replacement. When you have a complete file set in Step 2. use the button under Send to edTPA.com, then pin the new file to its respective part. Finish that page and press 'Send to edTPA'. Any replacement would need to be through all the remaining edTPA.com steps BEFORE the Submission Deadline or else it will be too late. Replacing a prior send is not allowed after edTPA.com has confirmed your portfolio submitted.
FILE GUIDANCE: Prepare edTPA compliant files and avoid technical errors. Are your files edTPA-ready?
Handbook: Conform to your handbook's Evidence Chart per Task Part
[_] Only a Support File Type
[_] Within Min and Max Number of Files
Video: [_] Each is at 1,000 kbps or less (usually 3MB to 20MB per minute)
SEE BELOW: 'Make your videos 1000 kbps'.
[_] Each is actually a video (not less than 3MB)
Documents: [_] PDF type is least likely to error after transfer to edTPA
All: [_] No file over 500MB
[_] All files total under 900MB (Compress your videos)
[_] File type extension required (unhidden on Macs)
[_] File name to help you remember which file goes with each Task Part
Make your videos 1000 kbps (1 Mbps) --
NEVER skip the step of adjusting the video data bit rate of your videos so they are ready for web upload and transfer. Most edTPA portfolios (sum of all files) are about 250MB or less. edTPA requires that each file be not more than 500MB.
Target file size (MB)? A 20-minute video would be not more than edTPA's target of 200 MB to 300 MB when compressed per edTPA-recommended settings*
*video data bit rate = 256 kbps but never more than 1,000 kbps; dimensions = 320x240 or 640x480; frame rate = 30 per second or slightly less
Hint: Should be 10MB to 15MB (or slightly more or less) per video minute.
Too tiny? If less than 3MB, the file you thought was a video probably really isn't an actual video. If placed on any computer other than your own (e.g., friend's, Pearson's), the file will not play. It may have same icon and play on your machine; but it is merely a pointer, shortcut, playlist, or project rather than the actual video itself. That tiny file may validate but would subsequently error and fail to import for edTPA.
Note for Mac Users: Please don't use Export for Web because it creates a bunch of interrelated files, of which MOV is a misleadingly one. But that tiny MOV is merely a reference/pointer and is NOT an actual video. Instead, open your original video in QuickTime Player, select File > Export. Change the file name. Select Format: 480p. Click Export. That will generate one MOV file that actually is your video.
The one-page Video Made Easy sheet (attached) below in DOCX and PDF tells how to know the kbps of your video, and then it gives you 5 quick and easy ways to make any video 1000 kbps in just a few minutes:
Choose one method after video has dimensions of 320x240 or 640x480
Way #1: Any Video Converter Free
(quick; easy, can compress multiple files at once, accepts VOD)
Way #2: Handbrake (quick, easy)
Way #3: Windows Live Movie Maker (reasonably quick, often already installed)
Way #4: iMovie (pre-installed but longer conversion time, larger resulting file, longer upload time vs. Way #1, #2, #3)
Way #5: QuickTime Player (especially easy on Mac; pre-installed on Mac/ free download for PC; reasonably quick)
Mac: Select File > Export. Revise name. Select 480p. Click Export button.
Each way has step by step what to click, choose, do. None are difficult. Please skip no steps, clicks, or settings.
How to register as a candidate who will send files through an
Integrated edTPA Platform Provider System
What does candidate get as result? Candidates who do Integrated System Registration will be issued an AUTHORIZATION KEY. (This is personalized, so inherently non-transferable. The key has some smarts built into it. Candidates will input the Authorization Key into LiveText later as a personalized companion that will travel with their portfolio file set when they send their fully prepared files via LiveText to edTPA Official Scoring. Candidates input the Authorization Key in LiveText when they have everything read to send. Smarts in the key help the edTPA know the candidate's identity, expected materials per handbook, whether or not edTPA registration has expired, etc. )
If you previously registered, please see below Manage Your Portfolio at edTPA.com to Get Authorization Key.
Note: Vouchers aren't same as Authorization Key. Please don't confuse the two.
- Voucher is a way to "pay" for one edTPA registration (like paying for a seat at the test or purchasing one-cycle of official scoring services).
- Authorization Key is a way to validate and connect portfolio materials that subsequently arrive to fulfill that particular registration.
What if Candidates don't get Authorization Key when registering?
Switch to edTPA platform provider
You can switch to using an edTPA platform provider.
At edTPA.com, under Candidates, click on Manage Your Portfolio.
Sign in, then choose the edTPA platform provider option.
Your personalized (non-transferable) Authorization Code will automatically appear onscreen, and an email message is sent containing the Authorization Code.
How long is this switching available?
edTPA.com allows you to make switch to technology platform provider until, but not after, edTPA.com screens confirm your portfolio is submitted for scoring. If you forgot to select Integrated System when registering, you may do so afterward.