Form: Registration Office Survey

Owner: West Virginia State University Administrator <WVSUadmin>
Owner's Email: Jtaylo10@wvstateu.edu
Dataset: Registration Office Survey
EDIT: Y, VIEW: N, REQR: N
1
Please indicate if you are a
Current Student
Prospective Student
Alumnus
Faculty Member
Staff Member
Other
EDIT: Y, VIEW: N, REQR: N
2
If chose other, please enter status below
EDIT: Y, VIEW: N, REQR: N
3
What was the date of service?
 (MM/DD/YYYY)
EDIT: Y, VIEW: N, REQR: N
4
Which service(s) did you request from Registration and Records?
Transcripts
Degree Verifcation
Name Change
Graduation
Residency
General Information
EDIT: Y, VIEW: N, REQR: N
5
Overall Experience:
Poor
Fair
Good
Excellent
EDIT: Y, VIEW: N, REQR: N
6
Greeting or acknowledge by staff
Very Satisfied
Satisfied
Somewhat Satisfied
Somewhat Dissatisfied
Very Dissatisfied
EDIT: Y, VIEW: N, REQR: N
7
Treated with courtesy and respect
Very Satisfied
Satisfied
Somewhat Satisfied
Somewhat Dissatisfied
Very Dissatisfied
EDIT: Y, VIEW: N, REQR: N
8
Respected customer confidentiality
Very Satisfied
Satisfied
Somewhat Satisfied
Somewhat Dissatisfied
Very Dissatisfied
EDIT: Y, VIEW: N, REQR: N
9
Professional and organized work space
Very Satisfied
Satisfied
Somewhat Satisfied
Somewhat Dissatisfied
Very Dissatisfied
EDIT: Y, VIEW: N, REQR: N
10
Timeliness of service provided
Very Satisfied
Satisfied
Somewhat Satisfied
Somewhat Dissatisfied
Very Dissatisfied
EDIT: Y, VIEW: N, REQR: N
11
Knowledge of office staff
Very Satisfied
Satisfied
Somewhat Satisfied
Somewhat Dissatisfied
Very Dissatisfied
EDIT: Y, VIEW: N, REQR: N
12
Overall Impression of Staff
Very Satisfied
Satisfied
Somewhat Satisfied
Somewhat Dissatisfied
Very Dissatisfied
EDIT: Y, VIEW: N, REQR: N
13
If you feel that a particular area of service needs our attention, or you would like to provide and additional comments, please let us know below
EDIT: Y, VIEW: N, REQR: N
14
THANK YOU FOR TAKING THE TIME TO COMPLETE THIS SURVEY.